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Uncategorized · January 16, 2018

Planning a Difficult Conversation

Conversation photo

Set the scene. Think about the time and place and how you will involve the other person.  Agree on an approach. Step One Purpose. Describe the outcome you want or your purpose in the  conversation. Step Two Map the difference. Create a  values map. Describe the problem as a …

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Uncategorized · January 16, 2018

To Understand Others

Unhappy Team

Tip 1: Understand the values that are operating in any situation. From our past experience we develop a set of ‘rules’ or values by which we live our lives. Values are derived from: social and cultural influences family values, traditions and history history – recent or distant …

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