Some time soon you're bound to have someone say something to you that completely floors you, and you don’t have any idea how to respond in the moment. Whatever you do, don’t react by saying whatever’s on your mind! Here’s a technique that anyone can learn. Buy yourself some time by shifting the …
Getting your message received as you intended
Recently I’ve been working with a lot of people who have to make presentations to small or large groups. I noticed they use a lot of sentences and don’t pause to ascertain how their message is landing with their audience. In a meeting I observed Julie speaking for over 5 minutes who then looked up …
Important Principles Of Having A Courageous Collegial Conversation
Let me recap some important principles of having a courageous collegial conversation: ~ Always make sure the person you want to have a conversation with is ready to receive your communication before you launch into the details. Start with a opening sentence that has a purpose that includes the …