Recently I’ve been working with a lot of people who have to make presentations to small or large groups. I noticed they use a lot of sentences and don’t pause to ascertain how their message is landing with their audience. In a meeting I observed Julie speaking for over 5 minutes who then looked up …
Important Principles Of Having A Courageous Collegial Conversation
Let me recap some important principles of having a courageous collegial conversation: ~ Always make sure the person you want to have a conversation with is ready to receive your communication before you launch into the details. Start with a opening sentence that has a purpose that includes the …
How To Stay Calm When Others Around You Are Losing Their Cool
Everyone I have met wants to know how to stay calm when others around them are losing their cool. Today I had a situation where I lost my composure. A colleague, George, made an off-the-cuff ‘joking’ comment to me, in front of others, that immediately triggered me into a reaction, because I …